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To The Awesome Crew at Chris’ Collision
Repair……
I guess you knew by the squeals
and squeaks and jumps that I was absolutely overcome with
joy and happiness when you drove my 4runner in front of your
office. I was in disbelief at the beautiful car in front of
me. I had expected to see a new rear bumper, but not
the gorgeous, totally gleaming vehicle that was mine.
You went beyond and I want you to know that no one
appreciate your work more than I. my co-workers
thought I had a new 4runner, and for 2 days they would go
out and look at it. (they also like for me to pull up your
web site and check out the vehicles you are repairing- very
unique and excellent advertising. I’m sure they have told
their friends about it).
My son was in the Navy and so I know
what “bright work” is all about, and you did a lot of that for me.
Anyways, my heart and I are grateful and
thanks to all of you, from the front office, and under the lift.
Enjoy a pizza lunch, and darn it they
don’t deliver, sorry , you’ll have to send someone down the road.
You all are the greatest,
Mary Rue
Mark,
I have been a police officer for
21 years. I have had the opportunity to deal with countless
body shops. When my girlfriend, Sandy Dickinson,
told me about your WEB service, I decided to check it
out. I am utterly amazed about how upfront you are about
your business. Being a resident of the county, I am pleased
to see this level of professionalism. I work in placer
county Jurisdiction but rest assured, I will be sending work
your way if it is appropriate. I can not tell you in words,
other than I am glad to see that you are in business here
where I live. I wish you and your staff many years of
service to the community.
-Dale Hutchins
I appreciated your Internet service that
allowed me the opportunity to view the progress of your work.
Thanks,
Burt
To Whom It May Concern:
I am writing this letter in
appreciation for the hard working, dedicated staff at Chris’
Auto Body. I was involved in a vehicle accident and
despite my insurances advice; I decided to have this body
shop repair my car. The gentleman assigned to my car,
Mark was very friendly and dealt with me with great poise
and professionalism. Due to several obstacles, my car
took much longer than expected. However, every time I spoke
with Mark, he was patient and informed me of what was
happening. When I got my car back, I was very impressed with
the way it turned out. They did a fabulous job.
I was told often that my car would never look or feel the
same but it did, and it still does. My car looks as
good as new and I will advise all my friends and family to
use Chris’ Auto Body for all their vehicle concerns.
Once again, a large thank you is in
order to Mark and the staff of Chris’ Auto Body. They made a
stressful and frustrating situation surprisingly comforting. I
appreciate everything they did for me. It is nice to know that
there people that will go the extra mile to ensure your true
satisfaction in their profession. It is Mark, and the staff at
Chris’ that make a customer come back for years to come.
A faithful customer forever more,
Mary Beckwith
Dear Mark, Chris and Staff,
Thank you for all your professional,
efficient pleasant and expert service and care for our Acura it
looks new and your assistance to me. It was an absolute dream
to do business with you.
Every courtesy and effort has been made by you and everyone working
for you.
Thanks for making this such a painless
process, all the best,
Tawni and Scott Hill
Thank you. You are appreciated,
Just a thank you for your patience and
hard work. My car is wonderful! Truly appreciate it.
Sincerely,
Bronwyn Dennis
Just a brief note to let you know that your recent work on our 2000
Suzuki was excellent and we are very pleased. Not only was the
quality outstanding but your work was completed in short order and
on time as promised. Tour attention to detail and "customer care"
was also very evident and much appreciated. In my experience, you
have set the example of how to please the customer.
Thanks for a job well done.
Dick and Renie Bergstrom
Grass Valley
P.S. No I wasn't paid to say this, it is just the simple truth.
Mark, Samantha,
and Chris.
Thank you so
much, the Honda looks great! You have done so much to this
place, it looks professional, clean and sharp! Thanks again for
the great job.
Lynn Baker,
Your business is unusually clean and professional, your office is
immaculate and your staff is very polite. I wish GV had more businesses
run like yours!
Chris' Collision Repair,
We want you to know how much we
appreciate all the time and effort you put into working with us on
our Caprice. Which, in the end, did not get repaired. You are very
thoughtful and kind. We will spread the good word about you. Thanks
again.
Thank you,
Art and Carolyn Franklin
To: Chris' Collision Repair
Thank you for your prompt attention to
my wrecked vehicle! Because this truck is my work center I am at a
loss without it. I appreciate so much that you actually cared about
my need and urgency; this seems to be a lost art these days in
customer service.
I also appreciated the phone calls
alerting me of my trucks status during the rebuilding process. This
allowed me to schedule my workweek accordingly and help keep my
nerves calm.
I will continue to recommend your
company and hopefully won't need to return anytime soon, but if I do
I will be calling you.
Thanks for giving me my work truck back
so fast and it looks GREAT!!!
Sincerely,
Chris Blore
Dear Chris' Collision Repair:
I just wanted to take a moment and thank you for
the great job you did on my Subaru
Outback. I really appreciated how quickly you
got the job done and how painless it was for me to deal with the insurance
company and the rental car agency.
All of the employees there were very nice and
professional. If ever we need to have another vehicle repaired, I would not
hesitate to bring it to you. I would also recommend your shop to anyone in
need of collision repair.
Again, thank you very much.
Sincerely,
Connie Dorland
Dear Chris & Team:
Just a note to let you know how pleased I
am with the collision repair that you completed on my Mercedes E500.
This is a very expensive automobile with a very high quality paint job.
The repairs performed by your shop are invisible; the paint is a perfect
match to the factory paint job. I am very pleased with your work.
You have been repairing my clients' autos based on my referrals and
their feedback. I can now give my own personal feedback in my
future referrals based on my own personal experience.
I was also impresses with your follow up
letter advising me of the recent recalls for my car. This is an
excellent service and shows your commitment to customer service.
Thanks again for the wonderful job and
customer service. Feel free to share this letter with any
prospective clients.
Sincerely,
Michael F Fanucchi
Christy, Mark and Samantha,
This is to let you know how much I appreciate the
outstanding repair that you performed on my 2002
4Runner, also the like new polishing appearance all
over the exterior. You are to be congratulated on a
professional job. Your personal note, then the sun
shield gift and the special notice on the ball
joint toyota recall, rates Chris' the best!
Thanks,
Ken Davis
To Guys and
Girls @Chris',
Bill and I
appreciate the beautiful repair work your
did on our vehicle. I have never seem it
look so beautiful. You certainly have a
reason to take pride in your workmanship and
the courteous and professional office staff
is also to be commended. Thank you so much.
Sincerely,
Will and Jeanine Blore
It's
been a pleasure working with all of
you at Chris' Collision. Thanks for
the rides, the photos and
explanations, and thanks for the
excellent body work.
I will
most certainly recommend you shop
for others.
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